Legal
Delivery and warranty policy
The texts below are drafts for legal review before publication. They are not a binding contract.
Delivery
Delivery of digital services is electronic: domain, hosting, administration accounts, code and user guide, with a signed delivery report. For equipment, delivery is on site after installation, commissioning and a trial in front of the client, with a delivery report listing items, serial numbers and warranty periods. This wording is a draft for legal review.
Warranty period for digital services
Thirty days after delivery for websites and small packages, sixty days for management systems, and ninety days for applications. The warranty covers correction of every software defect within the agreed scope at no charge. This wording is a draft for legal review and is not a binding contract.
Hardware and installation warranty
Each device has a manufacturer warranty whose duration is stated in the quotation and on the product card, plus a warranty on installation work for a period set in the contract. The warranty covers manufacturing defects and installation errors. This wording is a draft for legal review.
What the warranty does not cover
The warranty does not cover: requests to add new features · faults caused by modification of the system or devices by the client or a third party · misuse, physical damage or theft · damage from power fluctuations without a protector · interruption of third-party services (payment provider, hosting, app stores, communication networks, satellite service providers). This wording is a draft for legal review.